Privacy Policy

1. Introduction and Scope

Spice & Stir SG is committed to protecting your privacy and personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you interact with our services, including our website, culinary workshops, private cooking classes, recipe box subscriptions, and online tutorials. We adhere to the Personal Data Protection Act (PDPA) 2012 of Singapore and other applicable data protection laws.

2. Information We Collect

We may collect various types of information from and about users of our services:

• Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address (for delivery of recipe boxes), payment information (e.g., credit card details, securely processed by third-party payment gateways), and dietary preferences or allergies (relevant for workshop participation or recipe box customization).
• Usage Data: Information on how you access and use our website and services, such as your IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
• Communication Data: Records of your correspondence with us, including emails and customer service inquiries.

3. How We Collect Information

Information is collected through various means:

• Directly from You: When you register for a workshop, subscribe to a recipe box, make a purchase, fill out a contact form, or communicate with us directly.
• Automatically: Through cookies and similar tracking technologies when you browse our website.
• From Third Parties: In limited circumstances, from trusted partners (e.g., payment processors, analytics providers) in compliance with their privacy policies.

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our services (e.g., processing workshop registrations, fulfilling recipe box orders).
• To improve, personalize, and expand our services.
• To understand and analyze how you use our services.
• To communicate with you, including for customer service, updates, and marketing communications (with your consent).
• To process your transactions and manage your orders.
• To send you emails, newsletters, and other information you have opted to receive.
• To detect and prevent fraud and other illegal activities.
• To comply with legal obligations.

5. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, email delivery, and analytics. These providers are bound by confidentiality obligations.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Data Security

We implement a variety of security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology for data transmission. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

8. Your Rights (PDPA and Others)

Under the PDPA, you have certain rights regarding your personal data:

• Right to Access: You have the right to request access to your personal data held by us.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data.
• Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal data at any time (subject to applicable law).
• Right to Lodge a Complaint: If you believe your rights under the PDPA have been infringed, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore.

To exercise any of these rights, please contact us at info@spiceandstir.sg.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

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